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Refund Policy

Effective date: November 1, 2026
Last updated: November 1, 2026

This Refund Policy explains cancellations and refunds for paid employer plans purchased from Callboardjobs LLC ("Callboard," "we," or "us") at https://www.callboardjobs.com. It is part of our Terms of Service. Applying for jobs on Callboard is always free for job seekers.

1. Cancel Anytime

You can cancel a monthly plan (Standard, Premium, or Pro) or the desk package at any time by emailing ads@callboardjobs.com or through your account settings where available. Cancellation stops future renewals and takes effect at the end of your current billing period. Your listings and paid features stay active until then.

2. Free Trial

The 3-day trial is free, but a payment card is required to start it. The trial automatically converts to the paid Standard monthly plan ($299/month) unless you cancel before the trial ends. If you are charged after forgetting to cancel and contact us at ads@callboardjobs.com within 48 hours of the charge without having used paid features after the trial ended, we will refund that first charge in full.

3. Monthly Plans – No Partial-Month Refunds

Monthly subscription fees are non-refundable once a billing period begins, and we do not provide refunds or credits for partial months, unused time, or unused listings, except as described in this policy or required by law.

4. Listing Never Went Live

If you paid for a plan or listing and none of your listings went live on Callboard because of a problem on our side, you may request a full refund of that charge within 7 days of the payment date. This does not apply if a listing was not published because it violated our Terms of Service or because you did not submit it.

5. Desk Package ($999)

The desk package is a recurring subscription billed at $999 per month until cancelled. You can cancel at any time, and cancellation takes effect at the end of the current billing period; no refunds are given for partial billing periods. The first desk package payment is refundable in full within 7 days of purchase if the desk has not yet been set up or used.

6. Yearly Deal

The yearly deal is a 12-month plan billed upfront at $2,990 (10 months at $299, with months 11 and 12 free). It renews automatically for another 12-month term at the then-current yearly price unless you cancel before the renewal date. We send a reminder email 15 to 30 days before each renewal. To stop a renewal, cancel at any time before the renewal date by emailing ads@callboardjobs.com.

If you cancel the yearly deal early:

  • Within 7 days of purchase: full refund of amounts paid, provided you request it at ads@callboardjobs.com.
  • After 7 days: you will be treated as having bought monthly Standard service for the months used. We will calculate the value of the months you used (including any partial month) at the standard monthly rate of $299 and refund any amount you prepaid beyond that. Because the two free months are a discount for completing the full term, they are not counted as credit when you cancel early.

Example: if you cancel after 4 months, used value is 4 × $299 = $1,196, and your refund is $2,990 − $1,196 = $1,794.

7. Billing Errors and Duplicate Charges

If you were charged twice for the same purchase, charged the wrong amount, or charged after you properly cancelled, contact us at ads@callboardjobs.com within 60 days of the charge. We will review it and refund any confirmed error in full.

8. No Refunds for Violations

We do not issue refunds when we remove listings or suspend or terminate an account because of a violation of our Terms of Service (for example, discriminatory, fraudulent, or scam listings, or listings that charge applicants fees).

9. No Guarantee of Results

Refunds are not available based on the number or quality of applicants, or on whether you make a hire. Callboard does not guarantee hiring results.

10. How to Request a Refund

Email ads@callboardjobs.com with the subject line "Refund Request" and include:

  • Your name and company name;
  • The email address on your account or invoice;
  • The date and amount of the charge (or the Stripe invoice or PayPal transaction ID); and
  • The reason for your request.

We aim to respond within 5 business days. Approved refunds are returned to your original payment method through Stripe or PayPal. Depending on your bank or card issuer, refunds typically take 5–10 business days to appear.

Please contact us before filing a chargeback or payment dispute, so we can try to resolve the issue quickly. We may suspend an account while a dispute is open.

11. Changes to This Policy

We may update this Refund Policy from time to time. Changes apply to purchases made after the "Last updated" date. Purchases made before a change are governed by the policy in effect at the time of purchase.

12. Contact

Callboardjobs LLC
1911 Upton Avenue N, Minneapolis, MN 55411
Billing and refunds: ads@callboardjobs.com
General: hello@callboardjobs.com